Field Collection Executive

Swastik Associate is hiring a Field Collection Executive in LOCALITY, Jodhpur. You can earn up to ₹20,000/month. There are 10 open positions.

Employer’s description

Loan Recovery. 1 - 2 Years Experience Compulsory.

Your responsibilities

As a Field Collection Executive, your work will include:

• Identify upsell opportunities where relevant
• Meet quality, call-handling and satisfaction targets
• Escalate complex cases to the right team within the SLA
• Resolve queries and complaints with patience and accuracy
• Follow call scripts and update customers on ticket status

Compensation

You will be paid ₹12,000 – ₹20,000 per month.

Eligibility

• 1 to 2 years of experience in a similar role
• Education: 12th Pass
• Good knowledge of CRM tools, Complaint handling, Active listening and Typing speed
• Basic English
• 1 - 2 Years Experience Compulsory.
• You are calm under pressure and polite

Quick facts

• Work location: LOCALITY, Jodhpur, Rajasthan
• Employment type: Full time
• Interview: 11:00 am - 4:00pm | Monday to Saturday
• Timings: 09:30 am - 6:30pm | Monday to Saturday
• Vacancies: 10
• Work mode: Office-based

Interested? Apply now on BetterJobs with your resume — Swastik Associate reviews applications regularly.