Field Collection Executive

Swastik Associate is looking for a Field Collection Executive to join its team in LOCALITY, Udaipur. Salary is up to ₹25,000/month. The team is filling 10 vacancies.

Employer’s description

Loan Recovery. 1 - 2 Years Experience Compulsory.

What you will do

• Escalate complex cases to the right team within the SLA
• Handle inbound and outbound customer calls, chats or emails
• You will follow call scripts and update customers on ticket status.
• Log every interaction and its outcome in the support system
• Identify upsell opportunities where relevant
• Resolve queries and complaints with patience and accuracy

Skills and qualifications

• 1 to 2 years of experience in a similar role
• Below 10th or equivalent
• Good knowledge of Verbal communication, Typing speed, CRM tools and Complaint handling
• Male Only
• Basic English
• 1 - 2 Years Experience Compulsory.

What you get

You will be paid ₹10,000 – ₹25,000 per month.

Job at a glance

• Work location: LOCALITY, Udaipur, Rajasthan
• Timings: 09:30 am - 6:30pm | Monday to Saturday
• Work type: Work from office
• Interview timings: 11:00 am - 4:00pm | Monday to Saturday
• Employment type: Full time
• Vacancies: 10

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