Tele Caller

Swastik Finance Services wants to bring on a Tele Caller for its Sector 2 - Noida, Delhi team. There are 20 open positions. Salary is up to ₹20,000/month.

Employer’s description

Make Or Receive Calls To Assist Customers With Inquiries, Complaints, Or Purchases. Maintain Detailed Records Of Interactions And Escalate Unresolved Issues. Deliver Excellent Customer Service While Meeting Performance Metrics.

Eligibility

• Freshers are welcome to apply
• Minimum qualification: 12th Pass
• Comfortable with Hindi and English, Active listening, Typing speed, CRM tools
• Basic English
• Freshers can apply
• Someone polite and customer-first

Salary

The salary for this role is ₹14,000 – ₹20,000 per month.

Roles and responsibilities

• Identify upsell opportunities where relevant
• Follow call scripts and update customers on ticket status
• Meet quality, call-handling and satisfaction targets
• Handle inbound and outbound customer calls, chats or emails
• Log every interaction and its outcome in the support system

Position details

• Job location: Sector 2 - Noida, Delhi, Delhi
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Vacancies: 20
• Work type: Work from office
• Job type: Full time
• Timings: 9:30 AM - 6:30 PM | Monday to Saturday

If this job suits you, apply now — shortlisted candidates will be contacted by Swastik Finance Services.