Technical Support Executive

Swat Infosystems Pvt Ltd has an opening for a Technical Support Executive based in Acharya Niketan, Delhi. You can earn up to ₹18,000/month. 3 candidates will be hired for this role.

Employer’s description

Vacancy Technical Support Executiveswat Infosystems Pvt. Ltd. D22, Acharya Niketan, Mayur Vihar Phase-1, Delhi 110091 Contact: 78302 42351Position: Technical Support Executivecandidate Requirements:Graduate In Any Disciplinebasic Knowledge Of Computers And Ms Excelproficiency In Hindi And Englishgood Communication. Languages : Hindi, English

Salary and benefits

Salary: ₹15,000 – ₹18,000 per month, based on skills and experience.

What we are looking for

• Freshers are welcome to apply
• Education: 12th Pass
• Good knowledge of English and Hindi
• Basic English
• Freshers can apply
• Languages: Hindi, English
• A calm under pressure, polite attitude

What the job involves

In this role, you will:

• You will escalate complex cases to the right team within the SLA.
• Resolve queries and complaints with patience and accuracy.
• Follow call scripts and update customers on ticket status
• Log every interaction and its outcome in the support system
• Identify upsell opportunities where relevant

Job at a glance

• Job location: Acharya Niketan, Delhi, Delhi
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Job type: Full time
• Vacancies: 3
• Working hours: 9:30 AM - 6:30 PM | Monday to Saturday
• Work type: Work from office

If this job suits you, apply now — shortlisted candidates will be contacted by Swat Infosystems Pvt Ltd.