Tele Caller

Swatikala wants to bring on a Tele Caller for its Punagam, Surat team. Freshers can apply. Salary is up to ₹14,000/month.

In the employer’s words

Swatiakala Is Looking For A Female Telecaller / Customer Support Executive For Our Online Clothing Business.The Main Responsibility Will Be To Call Customers Who Have Visited Our Website And Shown Interest In Our Products But Did Not Complete Their Purchase.You Will Need To Speak With Customers, Understand Their Requirements, Explain Product De. Type : Outbound

Salary and benefits

Salary: ₹8,000 – ₹14,000 per month, based on skills and experience.

Requirements

• Ideal for freshers starting their career
• Tenth Pass or equivalent
• Skills: Outbound
• Female Only
• Basic English
• Freshers can apply
• Type: Outbound
• You are calm under pressure and customer-first

What the job involves

Here is what a typical day looks like:

• Identify upsell opportunities where relevant
• You'll follow call scripts and update customers on ticket status.
• You'll log every interaction and its outcome in the support system.
• Resolve queries and complaints with patience and accuracy
• Meet quality, call-handling and satisfaction targets
• Handle inbound and outbound customer calls, chats or emails

Position details

• Location: Punagam, Surat, Gujarat
• Job type: Full time
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Work type: On-site
• Vacancies: 1
• Shift: 10 AM - 6 PM | Monday to Saturday

Apply today and take the next step in your career with Swatikala.