Voice Process Associate

Join Swetha Donthi (Talentrends India Hr Business Solutions) as a Voice Process Associate in Velachery, Chennai. The team is filling 25 vacancies. The pay goes up to ₹20,000/month. Freshers can apply.

Employer’s description

We Are Hiring Voice Process. Languages : Tamil, Hindi, English

Key responsibilities

• Log every interaction and its outcome in the support system
• Resolve queries and complaints with patience and accuracy
• Escalate complex cases to the right team within the SLA
• Meet quality, call-handling and satisfaction targets
• You will identify upsell opportunities where relevant.

Salary

Salary: ₹16,000 – ₹20,000 per month, based on skills and experience.

Candidate profile

• Ideal for freshers starting their career
• Education: 12th Pass
• Skills: English, Hindi, Tamil
• Basic English
• Freshers can apply
• Languages: Tamil, Hindi, English
• Someone calm under pressure and patient

Position details

• Job location: Velachery, Chennai, Tamil Nadu
• Vacancies: 25
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Job type: Full time
• Work type: On-site
• Timings: 9:30 AM - 6:30 PM | Monday to Saturday

Interested? Apply now on BetterJobs with your resume — Swetha Donthi (Talentrends India Hr Business Solutions) reviews applications regularly.