Receptionist Cum Telecaller

Join Sweven as a Receptionist Cum Telecaller in Katargam, Surat. 2 candidates will be hired for this role. Salary is up to ₹17,000/month.

Note from the employer

Make Outbound Calls To Potential Customers To Promote Company Products/Services.Handle Inbound Calls And Respond To Customer Queries.Explain Product Features, Pricing, And Benefits Clearly.Generate Leads And Convert Them Into Sales Opportunities.Maintain A Record Of Calls, Customer Details, And Follow-Ups.Follow Up With Customers For Order. Type : Sales | Languages : Gujarati, Hindi, English

Who can apply

• Ideal for freshers starting their career
• Minimum qualification: Tenth Pass
• Skills: English, Gujarati, Hindi, Sales
• Female Only
• Basic English
• Freshers can apply
• Type: Sales
• Languages: Gujarati, Hindi, English
• Someone customer-first and patient

Salary and benefits

Compensation: ₹15,000 – ₹17,000 per month.

Your responsibilities

As a Receptionist Cum Telecaller, your work will include:

• Escalate complex cases to the right team within the SLA
• Follow call scripts and update customers on ticket status
• Log every interaction and its outcome in the support system
• You'll meet quality, call-handling and satisfaction targets.
• Identify upsell opportunities where relevant

Job details

• Work location: Katargam, Surat, Gujarat
• Shift: 10.00 AM - 6:00 PM | Monday to Saturday
• Work type: On-site
• Job type: Full time
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Vacancies: 2

Apply today and take the next step in your career with Sweven.