Customer Relationship Manager

Swift Elite Cars Pvt Ltd wants to bring on a Customer Relationship Manager for its Sector 14 - Gurgaon, Delhi team. 2 candidates will be hired for this role. The pay goes up to ₹35,000/month.

In the employer’s words

Manage Daily Communication With Corporate Clients.Maintain Strong Client Relationships.Understand Requirements And Ensure Timely Service.Handle Queries, Complaints & Escalations.Coordinate With Operations For Issue Resolution.Monitor Client Satisfaction & Service Quality.Follow Up With Clients And Maintain Records. More Than 2 Years Experience Compulsory.

Roles and responsibilities

Here is what a typical day looks like:

• Record visits, calls and orders in the CRM or daily report
• Prepare quotations and close deals with decision makers
• You will identify and approach new customers in the assigned territory.
• Share market and competitor feedback with the team
• Achieve monthly sales and collection targets
• Build long-term relationships with existing clients

Eligibility

• At least 2 years of relevant experience
• Education: 12th Pass
• Good knowledge of CRM, Negotiation, Customer handling and Lead generation
• Good English
• More Than 2 Years Experience Compulsory.
• You are target-driven and confident

What you get

You will be paid ₹22,500 – ₹35,000 per month.

Position details

• Location: Sector 14 - Gurgaon, Delhi, Delhi
• Openings: 2
• Employment type: Full time
• Work mode: Work from office
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Working hours: 9:30 AM - 6:30 PM | Monday to Saturday

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