Education Counsellor

Looking for an Education Counsellor role in Viman Nagar, Pune? Swift Hiring is hiring now. The pay goes up to ₹25,000/month. 7 candidates will be hired for this role.

Note from the employer

We Are Looking For An Education Counsellor To Guide Students In Selecting Suitable Courses And Career Paths. Responsibilities Include Handling Enquiries, Counselling Students And Parents, Explaining Courses, Following Up On Leads, Achieving Admission Targets, Maintaining Records, And Providing Excellent Customer Service. Strong Communication Skills. 1 - 2 Years Experience Compulsory. | Type : Outbound, Inbound | Languages : Marathi, Hindi, English

Key responsibilities

• You'll log every interaction and its outcome in the support system.
• You'll identify upsell opportunities where relevant.
• Resolve queries and complaints with patience and accuracy
• Escalate complex cases to the right team within the SLA
• Meet quality, call-handling and satisfaction targets
• Handle inbound and outbound customer calls, chats or emails

Compensation

Salary: ₹18,000 – ₹25,000 per month, based on skills and experience.

Skills and qualifications

• 1 to 2 years of experience in a similar role
• Graduate or equivalent
• Skills: English, Hindi, Inbound, Marathi, Outbound
• Good English
• 1 - 2 Years Experience Compulsory.
• Type: Outbound, Inbound
• Languages: Marathi, Hindi, English
• Someone polite and calm under pressure

Job details

• Location: Viman Nagar, Pune, Maharashtra
• Work type: Office-based
• Job type: Full time
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Openings: 7
• Shift: 10:00 AM - 6:00 PM | Monday to Saturday

Apply today and take the next step in your career with Swift Hiring.