Telecaller

Swift Prosys Pvt Ltd wants to bring on a Telecaller for its Vadapalani, Chennai team. The pay goes up to ₹20,000/month. The team is filling 2 vacancies.

Employer’s description

Telecalling Job. 1 - 2 Years Experience Compulsory. | Languages : Tamil, English

Skills and qualifications

• 1–2 years of relevant experience
• Education: Graduate
• Comfortable with English, Tamil
• Female Only
• Good English
• 1 - 2 Years Experience Compulsory.
• Languages: Tamil, English
• Someone calm under pressure and polite

Pay and perks

Compensation: ₹15,000 – ₹20,000 per month.

Your responsibilities

• You'll follow call scripts and update customers on ticket status.
• Resolve queries and complaints with patience and accuracy
• Identify upsell opportunities where relevant
• Log every interaction and its outcome in the support system
• You'll escalate complex cases to the right team within the SLA.
• You will meet quality, call-handling and satisfaction targets.

Position details

• Job location: Vadapalani, Chennai, Tamil Nadu
• Interview timings: 10:00 AM - 4:00 PM | Monday to Saturday
• Timings: 9:00 AM - 5:30 PM | Monday to Saturday
• Work mode: Work from office
• Vacancies: 2
• Job type: Full time

Interested? Apply now on BetterJobs with your resume — Swift Prosys Pvt Ltd reviews applications regularly.