Tele Caller

Swift Shine wants to bring on a Tele Caller for its Boring Road, Patna team. Salary is up to ₹15,000/month.

In the employer’s words

Telesales Profile, Target Base Job, 6 Day Working,. 1 - 2 Years Experience Compulsory. | Type : Sales, Outbound | Languages : Hindi, English

Candidate profile

• 1–2 years of relevant experience
• Minimum qualification: Graduate
• Skills: English, Hindi, Outbound, Sales
• Female Only
• Good English
• 1 - 2 Years Experience Compulsory.
• Type: Sales, Outbound
• Languages: Hindi, English

Salary and benefits

The salary for this role is ₹12,000 – ₹15,000 per month.

Day-to-day work

• Meet quality, call-handling and satisfaction targets
• Follow call scripts and update customers on ticket status
• Escalate complex cases to the right team within the SLA
• You will identify upsell opportunities where relevant.
• Handle inbound and outbound customer calls, chats or emails
• You'll log every interaction and its outcome in the support system.

Quick facts

• Job location: Boring Road, Patna, Bihar
• Employment type: Full time
• Working hours: 10.00 AM - 7.30 PM | Monday to Saturday
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Work type: Office-based
• Vacancies: 1

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