Tele Caller

A new Tele Caller role is open at Swift Shine, Boring Road, Patna. The pay goes up to ₹15,000/month.

Employer’s description

Need Tele Caller. 1 - 2 Years Experience Compulsory.

What the job involves

Here is what a typical day looks like:

• Identify upsell opportunities where relevant
• Handle inbound and outbound customer calls, chats or emails
• You will escalate complex cases to the right team within the SLA.
• Resolve queries and complaints with patience and accuracy
• You'll log every interaction and its outcome in the support system.
• You will follow call scripts and update customers on ticket status.

Salary and benefits

Salary: ₹10,000 – ₹15,000 per month, based on skills and experience.

Skills and qualifications

• 1–2 years of relevant experience
• Minimum qualification: 12th Pass
• Good knowledge of CRM tools, Complaint handling, Verbal communication and Typing speed
• Female Only
• Basic English
• 1 - 2 Years Experience Compulsory.

Quick facts

• Job location: Boring Road, Patna, Bihar
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Work type: On-site
• Job type: Full time
• Timings: 9:30 AM - 6:30 PM | Monday to Saturday
• Vacancies: 1

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