Telecaller Customer Support

Swiggy / Blinkit Delivery Boy is hiring a Telecaller Customer Support in Lalghati, Bhopal. 30 candidates will be hired for this role. You can earn up to ₹12,000/month.

Day-to-day work

• Follow call scripts and update customers on ticket status
• Log every interaction and its outcome in the support system.
• Handle inbound and outbound customer calls, chats or emails
• Identify upsell opportunities where relevant.
• Meet quality, call-handling and satisfaction targets
• Escalate complex cases to the right team within the SLA

Candidate profile

• Open to freshers
• 12th Pass or equivalent
• Good knowledge of CRM tools, Verbal communication, Complaint handling and Hindi and English
• Female Only
• Basic English
• Freshers can apply
• Someone customer-first and polite

Salary and benefits

Compensation: ₹8,000 – ₹12,000 per month.

Job details

• Work location: Lalghati, Bhopal, Madhya Pradesh
• Openings: 30
• Timings: 09:30 am - 6:30pm | Monday to Saturday
• Work type: Work from office
• Interview: 11:00 am - 4:00pm | Monday to Saturday
• Employment type: Full time

Apply today and take the next step in your career with Swiggy / Blinkit Delivery Boy.