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Inbound Customer Service Advisor

Swiggy Instamart· Posted 8 days ago

Location
Bhandup West, Mumbai, Maharashtra
Salary
₹15,000 – ₹25,000/month
Experience
Fresher
Openings
30
Education
12th Pass
Timings
09:30 am - 6:30pm | Monday to Saturday
Apply by
1 Jan 2027

Swiggy Instamart has an opening for an Inbound Customer Service Advisor based in Bhandup West, Mumbai. 30 candidates will be hired for this role. You can earn up to ₹25,000/month. Freshers can apply.

In the employer’s words

Opening For Inbound Customer Care Services. Type : Outbound

Candidate profile

  • Freshers are welcome to apply
  • 12th Pass or equivalent
  • Comfortable with Outbound
  • Basic English
  • Freshers can apply
  • Type: Outbound
  • A polite, calm under pressure attitude

What you will do

Here is what a typical day looks like:

  • Escalate complex cases to the right team within the SLA
  • Identify upsell opportunities where relevant
  • Log every interaction and its outcome in the support system
  • You will resolve queries and complaints with patience and accuracy.

Compensation

You will be paid ₹15,000 – ₹25,000 per month.

Job at a glance

  • Work location: Bhandup West, Mumbai, Maharashtra
  • Openings: 30
  • Working hours: 09:30 am - 6:30pm | Monday to Saturday
  • Work type: On-site
  • Interview: 11:00 am - 4:00pm | Monday to Saturday
  • Employment type: Full time

Apply today and take the next step in your career with Swiggy Instamart.

Skills

Outbound

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