Telecaller Job Only (Female Telecal...

swiggy pvt Ltd is hiring a Telecaller Job Only (Female Telecal... in Kumaraswamy Layout, Bengaluru. The team is filling 10 vacancies. You can earn up to ₹18,000/month. Freshers can apply.

Employer’s description

Designation /Role:Telecaller Executive Process: Inbound/Outboundlocation: Jp Nagar Interview:Time: 10.00 Am - 5.00 Pm (Walk In Timing) Experience; Fresher - 0-4 Year (Voice Process)Shift: Day Shift Weekly Off - Fixed Sunday Age Limit- 30. Type : Outbound, Inbound

Candidate profile

• Freshers are welcome to apply
• Education: 12th Pass
• Good knowledge of Inbound and Outbound
• Female Only
• Basic English
• Freshers can apply
• Type: Outbound, Inbound
• Someone polite and calm under pressure

What the job involves

• Resolve queries and complaints with patience and accuracy
• Log every interaction and its outcome in the support system
• Follow call scripts and update customers on ticket status
• Identify upsell opportunities where relevant
• Escalate complex cases to the right team within the SLA
• Handle inbound and outbound customer calls, chats or emails.

Salary and benefits

The salary for this role is ₹15,000 – ₹18,000 per month.

Quick facts

• Location: Kumaraswamy Layout, Bengaluru, Karnataka
• Working hours: 9:00 AM - 6:00 PM | Monday to Saturday
• Interview: 10:00 AM - 4:00 PM | Monday to Saturday
• Job type: Full time
• Work type: On-site
• Openings: 10

If this job suits you, apply now — shortlisted candidates will be contacted by swiggy pvt Ltd.