Telecaller Job Only (Female Telecal...

Looking for a Telecaller Job Only (Female Telecal... role in Kumaraswamy Layout, Bengaluru? Swiggy pvt Ltd is hiring now. The team is filling 10 vacancies. No experience? You can still apply. The pay goes up to ₹18,000/month.

Note from the employer

Build And Maintain Strong Relationships With Clients To Ensure Satisfaction And Retention. Provide Solutions To Client Challenges And Maximize Account Value. Monitor Account Performance And Prepare Regular Progress Reports For Stakeholders. Type : Outbound, Inbound

Salary and benefits

Compensation: ₹15,000 – ₹18,000 per month.

What we are looking for

• No prior experience needed — freshers can apply
• Education: 12th Pass
• Good knowledge of Inbound and Outbound
• Female Only
• Basic English
• Freshers can apply
• Type: Outbound, Inbound

Roles and responsibilities

In this role, you will:

• You'll resolve queries and complaints with patience and accuracy.
• Handle inbound and outbound customer calls, chats or emails
• Log every interaction and its outcome in the support system
• Meet quality, call-handling and satisfaction targets.
• Identify upsell opportunities where relevant
• Escalate complex cases to the right team within the SLA.

Job at a glance

• Job location: Kumaraswamy Layout, Bengaluru, Karnataka
• Interview timings: 10:00 AM - 4:00 PM | Monday to Saturday
• Shift: 9:00 AM - 6:00 PM | Monday to Saturday
• Openings: 10
• Work mode: Work from office
• Employment type: Full time

If this job suits you, apply now — shortlisted candidates will be contacted by Swiggy pvt Ltd.