Telecaller Team Lead / Team Lead Re...

Swiggy is looking for a Telecaller Team Lead / Team Lead Re... to join its team in Koramangala, Bengaluru. Salary is up to ₹35,000/month.

Note from the employer

Should Handle The Telecalling Team, Should Have Outbound Calling Experience, Should Know English, Kannada And Hindi Languages, Should Have Knowledge Of Excel, Salary Is Up To 35K Ctc, Location Koramangala, Bangalore. 1 - 2 Years Experience Compulsory. | Type : Outbound, Domestic | Marketing | Languages : English, Hindi, Kannada

Day-to-day work

• Meet quality, call-handling and satisfaction targets
• Escalate complex cases to the right team within the SLA
• Log every interaction and its outcome in the support system
• Resolve queries and complaints with patience and accuracy

Salary and benefits

The salary for this role is ₹25,000 – ₹35,000 per month.

What we are looking for

• 1–2 years of relevant experience
• Education: Graduate
• Skills: Domestic, English, Hindi, Kannada, Marketing, Outbound
• Basic English
• 1 - 2 Years Experience Compulsory.
• Type: Outbound, Domestic
• Marketing
• Languages: English, Hindi, Kannada
• You are patient and customer-first

Quick facts

• Location: Koramangala, Bengaluru, Karnataka
• Vacancies: 1
• Work type: On-site
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Employment type: Full time
• Working hours: 9:30 AM - 6:30 PM | Monday to Saturday

If this job suits you, apply now — shortlisted candidates will be contacted by Swiggy.