Delivery Partner Swiggy

Join Swiggy xpress Bess as a Delivery Partner Swiggy in Acharya Profulla Chandra Road, Kolkata. The team is filling 6 vacancies. No experience? You can still apply. Salary is up to ₹53,000/month.

Employer’s description

Lead And Motivate Teams To Achieve Operational Targets And Objectives. Manage Workflows, Assign Tasks, And Ensure Quality Standards Are Maintained. Analyze Performance Metrics And Implement Strategies To Improve Productivity. Languages : Bengali, Punjabi, Marathi, Hindi, English

What you get

Salary: ₹38,000 – ₹53,000 per month, based on skills and experience.

Requirements

• Open to freshers
• Below 10th or equivalent
• Comfortable with Bengali, English, Hindi, Marathi, Punjabi
• Male Only
• No English required
• Freshers can apply
• Languages: Bengali, Punjabi, Marathi, Hindi, English
• You are patient and polite

Your responsibilities

In this role, you will:

• You'll follow call scripts and update customers on ticket status.
• Handle inbound and outbound customer calls, chats or emails
• Escalate complex cases to the right team within the SLA
• Log every interaction and its outcome in the support system
• Meet quality, call-handling and satisfaction targets

Position details

• Job location: Acharya Profulla Chandra Road, Kolkata, West Bengal
• Openings: 6
• Work mode: Office-based
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Working hours: 9:30 AM - 6:30 PM | Monday to Saturday
• Job type: Full time

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