Collection Executive

SWIIS Consultants Private Limited is hiring a Collection Executive in Mohali. The pay goes up to ₹18,000/month. 30 candidates will be hired for this role.

Note from the employer

Contact Individuals Or Businesses To Recover Overdue Payments And Resolve Disputes. Negotiate Repayment Terms That Align With Organizational Policies. Maintain Records Of Collections And Prepare Reports For Management. 1 - 2 Years Experience Compulsory. | Type : Domestic | Languages : Punjabi, Hindi, English

Who can apply

• 1 to 2 years of experience in a similar role
• 12th Pass or equivalent
• Skills: Domestic, English, Hindi, Punjabi
• Male Only
• Basic English
• 1 - 2 Years Experience Compulsory.
• Type: Domestic
• Languages: Punjabi, Hindi, English
• Someone patient and customer-first

Your responsibilities

Here is what a typical day looks like:

• Log every interaction and its outcome in the support system
• Meet quality, call-handling and satisfaction targets
• Identify upsell opportunities where relevant
• Resolve queries and complaints with patience and accuracy
• Handle inbound and outbound customer calls, chats or emails
• Follow call scripts and update customers on ticket status

Compensation

The salary for this role is ₹15,000 – ₹18,000 per month.

Job at a glance

• Job location: Mohali, Punjab
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Employment type: Full time
• Openings: 30
• Working hours: 9:30 AM - 6:30 PM | Monday to Saturday
• Work mode: Work from office

Interested? Apply now on BetterJobs with your resume — SWIIS Consultants Private Limited reviews applications regularly.