Field Collection Executive

Swiis Pvt Ltd is hiring a Field Collection Executive in Jhotwara, Jaipur. There are 5 open positions. The pay goes up to ₹18,000/month.

Employer’s description

Contact Individuals Or Businesses To Recover Overdue Payments And Resolve Disputes. Negotiate Repayment Terms That Align With Organizational Policies. Maintain Records Of Collections And Prepare Reports For Management. 1 - 2 Years Experience Compulsory.

Pay and perks

The salary for this role is ₹15,000 – ₹18,000 per month.

Candidate profile

• 1 to 2 years of experience in a similar role
• Education: 12th Pass
• Good knowledge of Active listening, Complaint handling, Typing speed and Verbal communication
• Basic English
• 1 - 2 Years Experience Compulsory.
• You are patient and polite

What the job involves

• Handle inbound and outbound customer calls, chats or emails
• Meet quality, call-handling and satisfaction targets
• Escalate complex cases to the right team within the SLA.
• Resolve queries and complaints with patience and accuracy
• Log every interaction and its outcome in the support system
• Identify upsell opportunities where relevant

Job details

• Work location: Jhotwara, Jaipur, Rajasthan
• Vacancies: 5
• Work type: Work from office
• Job type: Full time
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Working hours: 9:30 AM - 6:30 PM | Monday to Saturday

Click Apply to send your profile to Swiis Pvt Ltd. It takes less than a minute.