Field Collection Executive

Swiis Pvt Ltd is hiring a Field Collection Executive in Ludhiana. The team is filling 3 vacancies. No experience? You can still apply. You can earn up to ₹17,000/month.

Employer’s description

Contact Individuals Or Businesses To Recover Overdue Payments And Resolve Disputes. Negotiate Repayment Terms That Align With Organizational Policies. Maintain Records Of Collections And Prepare Reports For Management.

Requirements

• Ideal for freshers starting their career
• 12th Pass or equivalent
• Comfortable with Verbal communication, Active listening, CRM tools, Hindi and English
• Male Only
• Basic English
• Freshers can apply

Key responsibilities

As a Field Collection Executive, your work will include:

• Meet quality, call-handling and satisfaction targets
• Log every interaction and its outcome in the support system
• Escalate complex cases to the right team within the SLA
• Identify upsell opportunities where relevant.
• Handle inbound and outbound customer calls, chats or emails

Salary and benefits

The salary for this role is ₹15,000 – ₹17,000 per month.

Position details

• Work location: Ludhiana, Punjab
• Employment type: Full time
• Work mode: On-site
• Timings: 9:30 AM - 6:30 PM | Monday to Saturday
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Vacancies: 3

Ready to start? Upload your resume and apply to Swiis Pvt Ltd today.