Outlet Incharge

Swiss Castle Bakery has an opening for an Outlet Incharge based in Uppal, Hyderabad. There are 5 open positions. The pay goes up to ₹18,000/month.

Employer’s description

1.Responsible For Entire Outlet Operations2.Lead, Motivate And Manage The Sales Team3.Schedule Staff Shifts & Week Off Roasters4.Setting Up Sales Targets, Monitor Sales Performance5.Train Team On Product Knowledge, Customer Service And Sales Techniques6.Making Team Follow Fifo System7.Taking Care Of Stock Maintenance & Inventory Mangar. More Than 2 Years Experience Compulsory. | Languages : Hindi, English

What you get

The salary for this role is ₹16,000 – ₹18,000 per month.

Requirements

• 2+ years of experience in a similar role
• Graduate or equivalent
• Skills: English, Hindi
• Good English
• More Than 2 Years Experience Compulsory.
• Languages: Hindi, English
• A calm under pressure, patient attitude

Your responsibilities

• Escalate complex cases to the right team within the SLA
• Meet quality, call-handling and satisfaction targets
• Log every interaction and its outcome in the support system
• Handle inbound and outbound customer calls, chats or emails
• Follow call scripts and update customers on ticket status.
• Resolve queries and complaints with patience and accuracy.

Job at a glance

• Location: Uppal, Hyderabad, Telangana
• Work mode: Work from office
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Timings: 9:30 AM - 6:30 PM | Monday to Saturday
• Job type: Full time
• Vacancies: 5

Apply today and take the next step in your career with Swiss Castle Bakery.