Telecaller

A new Telecaller role is open at Switrus Holidays Pvt Ltd, Jayanagar, Bengaluru. Freshers can apply. You can earn up to ₹15,000/month.

In the employer’s words

Make Or Receive Calls To Assist Customers With Inquiries, Complaints, Or Purchases. Maintain Detailed Records Of Interactions And Escalate Unresolved Issues. Deliver Excellent Customer Service While Meeting Performance Metrics.

Compensation

You will be paid ₹10,000 – ₹15,000 per month.

Eligibility

• Freshers are welcome to apply
• Education: 12th Pass
• Comfortable with Typing speed, Verbal communication, Complaint handling, Active listening
• Basic English
• Freshers can apply

Key responsibilities

• You will escalate complex cases to the right team within the SLA.
• You'll meet quality, call-handling and satisfaction targets.
• You'll handle inbound and outbound customer calls, chats or emails.
• Identify upsell opportunities where relevant
• Log every interaction and its outcome in the support system.
• You will follow call scripts and update customers on ticket status.

Job at a glance

• Work location: Jayanagar, Bengaluru, Karnataka
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Working hours: 9:30 AM - 6:30 PM | Monday to Saturday
• Work type: Office-based
• Openings: 1
• Employment type: Full time

Ready to start? Upload your resume and apply to Switrus Holidays Pvt Ltd today.