Loan Collection Executive

A new Loan Collection Executive role is open at Synergyrevo Global Business Services Private Ltd, Velachery, Chennai. The pay goes up to ₹20,000/month. 2 candidates will be hired for this role.

Note from the employer

Make Outbound Calls To Follow Up On Overdue/Defaulted Loan Payments, Explain Dues And Consequences, And Negotiate Payment Plans Within Approved Guidelines. Accurately Update Call Outcomes And Follow-Up Dates In The Crm While Achieving Daily/Monthly Collection Targets. Candidates With Prior Experience As A Debt Recovery Agent Are Preferred. 1 - 2 Years Experience Compulsory. | Type : Outbound | Marketing | Languages : English, Tamil

Compensation

The salary for this role is ₹15,000 – ₹20,000 per month.

Roles and responsibilities

• Follow call scripts and update customers on ticket status
• Handle inbound and outbound customer calls, chats or emails.
• Escalate complex cases to the right team within the SLA
• Identify upsell opportunities where relevant
• Resolve queries and complaints with patience and accuracy
• Meet quality, call-handling and satisfaction targets

Who can apply

• 1–2 years of relevant experience
• Minimum qualification: 12th Pass
• Comfortable with English, Marketing, Outbound, Tamil
• Basic English
• 1 - 2 Years Experience Compulsory.
• Type: Outbound
• Marketing
• Languages: English, Tamil

Job details

• Job location: Velachery, Chennai, Tamil Nadu
• Work type: Office-based
• Openings: 2
• Job type: Full time
• Working hours: 9:30 AM - 6:30 PM | Monday to Saturday
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday

Ready to start? Upload your resume and apply to Synergyrevo Global Business Services Private Ltd today.