Customer Support Executive (English...

SynergyX Trends Private Limited has an opening for a Customer Support Executive (English... based in Uttran, Surat. Salary is up to ₹15,000/month. No experience? You can still apply.

In the employer’s words

Handle Incoming Customer Calls Regarding Ordersprovide Order Status, Delivery Updates, And Resolve Queriesmanage Customer Complaints And Provide Proper Solutionscoordinate With Logistics And Backend Team.

Compensation

Salary: ₹10,000 – ₹15,000 per month, based on skills and experience.

Day-to-day work

Here is what a typical day looks like:

• Follow call scripts and update customers on ticket status
• Log every interaction and its outcome in the support system.
• Resolve queries and complaints with patience and accuracy
• Identify upsell opportunities where relevant
• Escalate complex cases to the right team within the SLA

Candidate profile

• Freshers are welcome to apply
• Minimum qualification: Tenth Pass
• Good knowledge of Typing speed, CRM tools, Active listening and Hindi and English
• Female Only
• Basic English
• Freshers can apply

Job details

• Work location: Uttran, Surat, Gujarat
• Working hours: 9:00 AM - 6:00 PM | Monday to Saturday
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Work mode: On-site
• Employment type: Full time
• Vacancies: 1

If this job suits you, apply now — shortlisted candidates will be contacted by SynergyX Trends Private Limited.