Tele Caller

Looking for a Tele Caller role in Navrangpura, Ahmedabad? Synoverge Consultants is hiring now. Salary is up to ₹20,000/month.

Note from the employer

Make Outbound Calls Using The Company-Provided Database. Introduce The Company'S It Services To Prospective Clients. Qualify Leads And Schedule Meetings For The Business Development Team. Follow Up With Prospects And Maintain Call Records. Achieve Daily Call And Lead Generation Targets.

Pay and perks

The salary for this role is ₹15,000 – ₹20,000 per month.

Key responsibilities

As a Tele Caller, your work will include:

• Meet quality, call-handling and satisfaction targets
• Resolve queries and complaints with patience and accuracy
• Handle inbound and outbound customer calls, chats or emails
• Log every interaction and its outcome in the support system.
• Identify upsell opportunities where relevant
• Escalate complex cases to the right team within the SLA.

Skills and qualifications

• Open to freshers
• Minimum qualification: Graduate
• Skills: Active listening, Typing speed, Complaint handling, CRM tools
• Good English
• Freshers can apply
• A customer-first, patient attitude

Job at a glance

• Location: Navrangpura, Ahmedabad, Gujarat
• Job type: Full time
• Vacancies: 1
• Work mode: Work from office
• Shift: 9:30 AM - 6:30 PM | Monday to Saturday
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday

Click Apply to send your profile to Synoverge Consultants. It takes less than a minute.