Telecaller

Syntaxfy Software has an opening for a Telecaller based in Chattarpur, Delhi. Great for first-time job seekers. Salary is up to ₹18,000/month.

Note from the employer

Make Or Receive Calls To Assist Customers With Inquiries, Complaints, Or Purchases. Maintain Detailed Records Of Interactions And Escalate Unresolved Issues. Deliver Excellent Customer Service While Meeting Performance Metrics.

Key responsibilities

In this role, you will:

• Log every interaction and its outcome in the support system.
• Follow call scripts and update customers on ticket status
• Escalate complex cases to the right team within the SLA
• Identify upsell opportunities where relevant.
• Handle inbound and outbound customer calls, chats or emails

Compensation

The salary for this role is ₹12,000 – ₹18,000 per month.

What we are looking for

• Open to freshers
• Education: 12th Pass
• Good knowledge of Verbal communication, Active listening, Typing speed and Complaint handling
• Basic English
• Freshers can apply
• Someone patient and calm under pressure

Position details

• Job location: Chattarpur, Delhi, Delhi
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Timings: 9:30 AM - 6:30 PM | Monday to Saturday
• Work type: On-site
• Openings: 1
• Employment type: Full time

If this job suits you, apply now — shortlisted candidates will be contacted by Syntaxfy Software.