Office Manager

A new Office Manager role is open at Sysroot Solution Pvt Ltd, Ranchi. Great for first-time job seekers. There are 2 open positions. Salary is up to ₹12,000/month.

Employer’s description

Lead And Motivate Teams To Achieve Operational Targets And Objectives. Manage Workflows, Assign Tasks, And Ensure Quality Standards Are Maintained. Analyze Performance Metrics And Implement Strategies To Improve Productivity.

Skills and qualifications

• Freshers are welcome to apply
• Minimum qualification: 12th Pass
• Skills: Complaint handling, Typing speed, Verbal communication, Active listening
• Female Only
• Basic English
• Freshers can apply
• A patient, calm under pressure attitude

What you will do

• Handle inbound and outbound customer calls, chats or emails
• Identify upsell opportunities where relevant
• Escalate complex cases to the right team within the SLA
• Resolve queries and complaints with patience and accuracy
• Meet quality, call-handling and satisfaction targets
• Log every interaction and its outcome in the support system

Compensation

The salary for this role is ₹8,000 – ₹12,000 per month.

Position details

• Job location: Ranchi, Jharkhand
• Work mode: Work from office
• Job type: Full time
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Shift: 9:30 AM - 6:30 PM | Monday to Saturday
• Openings: 2

Apply today and take the next step in your career with Sysroot Solution Pvt Ltd.