Customer Relationship Management (C...

System Solution is hiring a Customer Relationship Management (C... in Alkapuri, Vadodara. Salary is up to ₹15,000/month.

Employer’s description

Lead And Motivate Teams To Achieve Operational Targets And Objectives. Manage Workflows, Assign Tasks, And Ensure Quality Standards Are Maintained. Analyze Performance Metrics And Implement Strategies To Improve Productivity. Languages : Gujarati, Hindi

Compensation

You will be paid ₹10,000 – ₹15,000 per month.

What the job involves

In this role, you will:

• Resolve queries and complaints with patience and accuracy.
• You'll identify upsell opportunities where relevant.
• You'll meet quality, call-handling and satisfaction targets.
• Handle inbound and outbound customer calls, chats or emails
• Follow call scripts and update customers on ticket status
• Escalate complex cases to the right team within the SLA

Requirements

• No prior experience needed — freshers can apply
• 12th Pass or equivalent
• Skills: Gujarati, Hindi
• Female Only
• No English required
• Freshers can apply
• Languages: Gujarati, Hindi
• A calm under pressure, customer-first attitude

Job at a glance

• Location: Alkapuri, Vadodara, Gujarat
• Shift: 9:30 AM - 7.00 PM | Monday to Saturday
• Employment type: Full time
• Openings: 1
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Work type: On-site

Apply today and take the next step in your career with System Solution.