Ecommerce Account Manager

T-Hustler is looking for an Ecommerce Account Manager to join its team in Rohini, Delhi. You can earn up to ₹25,000/month.

Note from the employer

Responsible For Providing Business Solutions, Analyse And Resolve Issues, Increase Business Profit. 1 - 2 Years Experience Compulsory. | Skills Needed : Computer, Email | Basic Excel

What you will do

Your main tasks will be to:

• You'll meet quality, call-handling and satisfaction targets.
• Identify upsell opportunities where relevant
• Resolve queries and complaints with patience and accuracy.
• Handle inbound and outbound customer calls, chats or emails
• Follow call scripts and update customers on ticket status
• Escalate complex cases to the right team within the SLA.

Requirements

• 1 to 2 years of experience in a similar role
• Education: 12th Pass
• Skills: Basic Excel, Computer, Email
• Male Only
• Basic English
• 1 - 2 Years Experience Compulsory.
• Skills Needed: Computer, Email
• Basic Excel
• You are calm under pressure and polite

Salary

You will be paid ₹16,000 – ₹25,000 per month.

Job at a glance

• Work location: Rohini, Delhi, Delhi
• Job type: Full time
• Work mode: Office-based
• Openings: 1
• Shift: 09:00 am - 6:30pm | Monday to Saturday
• Interview: 11:00 am - 4:00pm | Monday to Saturday

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