Telecaller

Join Taambraa Jewels as a Telecaller in Vaishali Nagar, Jaipur. The team is filling 2 vacancies. Salary is up to ₹15,000/month.

In the employer’s words

Make Or Receive Calls To Assist Customers With Inquiries, Complaints, Or Purchases. Maintain Detailed Records Of Interactions And Escalate Unresolved Issues. Deliver Excellent Customer Service While Meeting Performance Metrics. 1 - 2 Years Experience Compulsory.

Compensation

Compensation: ₹10,000 – ₹15,000 per month.

Who can apply

• 1–2 years of relevant experience
• Education: 12th Pass
• Comfortable with CRM tools, Active listening, Typing speed, Complaint handling
• Basic English
• 1 - 2 Years Experience Compulsory.

Roles and responsibilities

• Resolve queries and complaints with patience and accuracy.
• Escalate complex cases to the right team within the SLA
• Log every interaction and its outcome in the support system
• Meet quality, call-handling and satisfaction targets
• Handle inbound and outbound customer calls, chats or emails

Position details

• Job location: Vaishali Nagar, Jaipur, Rajasthan
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Openings: 2
• Shift: 9:30 AM - 6:30 PM | Monday to Saturday
• Work type: Office-based
• Job type: Full time

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