Customer Support Executive

Tagid Solutions Pvt Ltd wants to bring on a Customer Support Executive for its Bhiwandi, Mumbai team. Salary is up to ₹20,000/month. There are 2 open positions.

In the employer’s words

Help Customers Track Their Shipments And Provide Status Updates Assist Customers With Artwork/Design-Related Queries Support Customers In Placing And Managing Orders On The Portal Coordinate With The Production Team For Urgent Or Priority Orders Handle Customer Queries Via Call, Whatsapp, And Email Ensure Timely Follow-Ups And Issue Resolution. 1 - 2 Years Experience Compulsory.

Candidate profile

• 1–2 years of relevant experience
• Minimum qualification: 12th Pass
• Skills: Lead generation, Presentation, Local market knowledge, Negotiation
• Female Only
• Basic English
• 1 - 2 Years Experience Compulsory.
• Someone self-motivated and persuasive

Day-to-day work

• Build long-term relationships with existing clients
• Share market and competitor feedback with the team
• Achieve monthly sales and collection targets
• Follow up on leads and convert them into sales
• Identify and approach new customers in the assigned territory

Compensation

The salary for this role is ₹18,000 – ₹20,000 per month.

Job details

• Work location: Bhiwandi, Mumbai, Maharashtra
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Shift: 10 AM to 6 PM Monday to Saturday
• Openings: 2
• Work mode: Office-based
• Employment type: Full time

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