Order Management And Tracking Speci...

Tailortech Private Limited is hiring an Order Management And Tracking Speci... in Gachibowli, Hyderabad. 5 candidates will be hired for this role. You can earn up to ₹25,000/month.

Note from the employer

Cloudtailor Job Descriptionrole Title: Order Management & Tracking Specialistrole Purposeto Own, Monitor, And Control The Complete Lifecycle Of Every Order At Cloudtailorfrom Order Creation To Final Deliveryensuring Accuracy, Speed, And Seamless Execution.Role Summarythe Command Center Executive Ensures Every Order Is Complete, Production-. 1 - 2 Years Experience Compulsory.

What you get

Compensation: ₹20,000 – ₹25,000 per month.

Your responsibilities

In this role, you will:

• Resolve queries and complaints with patience and accuracy
• Handle inbound and outbound customer calls, chats or emails
• Meet quality, call-handling and satisfaction targets.
• You'll escalate complex cases to the right team within the SLA.
• You will identify upsell opportunities where relevant.
• Log every interaction and its outcome in the support system

What we are looking for

• 1–2 years of relevant experience
• Minimum qualification: Graduate
• Good knowledge of Complaint handling, Active listening, Verbal communication and Typing speed
• Male Only
• Good English
• 1 - 2 Years Experience Compulsory.
• You are calm under pressure and customer-first

Job at a glance

• Location: Gachibowli, Hyderabad, Telangana
• Interview timings: NILL
• Employment type: Full time
• Vacancies: 5
• Shift: 11:00 AM - 8:00 PM | Monday to Saturday
• Work mode: On-site

Apply today and take the next step in your career with Tailortech Private Limited.