Customer Support Associate

Looking for a Customer Support Associate role in Mathikere, Bengaluru? Tailwind Fashion Private Limited is hiring now. The pay goes up to ₹25,000/month.

Note from the employer

Speak To Customers After They Place Their Orders On Our Website. Check For Measurements And Size Guide.Speak To Customers In Case They Want To Return Or Exchange Their Garments.Reply To Messages On Instagram And Facebook.Revert To Emailsmust Be Extremely Fluent In English And Hindi.Must Have Previous Experience With Customer Care. 1 - 2 Years Experience Compulsory. | Languages : Hindi, English

Pay and perks

The salary for this role is ₹17,000 – ₹25,000 per month.

Eligibility

• 1 to 2 years of experience in a similar role
• Graduate or equivalent
• Comfortable with English, Hindi
• Female Only
• Good English
• 1 - 2 Years Experience Compulsory.
• Languages: Hindi, English
• You are calm under pressure and customer-first

Roles and responsibilities

• Follow call scripts and update customers on ticket status
• Log every interaction and its outcome in the support system
• Handle inbound and outbound customer calls, chats or emails
• Identify upsell opportunities where relevant
• Resolve queries and complaints with patience and accuracy

Job details

• Location: Mathikere, Bengaluru, Karnataka
• Vacancies: 1
• Shift: 9:30 AM - 6:30 PM | Monday to Saturday
• Job type: Full time
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Work type: On-site

Apply today and take the next step in your career with Tailwind Fashion Private Limited.