Telecaller

Tajshree Bakery Machinary has an opening for a Telecaller based in Gokulpeth, Nagpur. The team is filling 3 vacancies. Salary is up to ₹15,000/month.

Note from the employer

Telecaller Is The Primary Voice Of A Company, Responsible For Contacting Prospective Or Existing Clients Over The Phone To Generate Leads, Promote Products, Or Resolve Queries. Their Core Duties Involve Making Outbound Calls, Guiding Prospects Using Predefined Scripts, And Accurately Logging Customer Interactions In A Crm System. More Than 2 Years Experience Compulsory. | Type : Domestic, Outbound | Languages : Marathi, Hindi, English

Your responsibilities

Here is what a typical day looks like:

• Meet quality, call-handling and satisfaction targets
• Identify upsell opportunities where relevant.
• Follow call scripts and update customers on ticket status
• Resolve queries and complaints with patience and accuracy
• Handle inbound and outbound customer calls, chats or emails
• Escalate complex cases to the right team within the SLA

Salary

The salary for this role is ₹12,000 – ₹15,000 per month.

What we are looking for

• At least 2 years of relevant experience
• Education: Graduate
• Skills: Domestic, English, Hindi, Marathi, Outbound
• Female Only
• Basic English
• More Than 2 Years Experience Compulsory.
• Type: Domestic, Outbound
• Languages: Marathi, Hindi, English
• A polite, customer-first attitude

Quick facts

• Work location: Gokulpeth, Nagpur, Maharashtra
• Openings: 3
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Employment type: Full time
• Work mode: Office-based
• Timings: 10:30 AM - 7:00 PM | Monday to Saturday

Apply today and take the next step in your career with Tajshree Bakery Machinary.