Team Lead- Collections

Talent Axiss wants to bring on a Team Lead- Collections for its Hebbal, Bengaluru team. Salary is up to ₹40,000/month. There are 5 open positions.

Note from the employer

Bucket Collections. 1 - 2 Years Experience Compulsory. | Type : Outbound | Languages : Telugu, Kannada, Hindi, English

What the job involves

As a Team Lead- Collections, your work will include:

• Handle inbound and outbound customer calls, chats or emails
• Escalate complex cases to the right team within the SLA
• Meet quality, call-handling and satisfaction targets
• Identify upsell opportunities where relevant
• Follow call scripts and update customers on ticket status

Skills and qualifications

• 1–2 years of relevant experience
• Minimum qualification: Graduate
• Comfortable with English, Hindi, Kannada, Outbound, Telugu
• Good English
• 1 - 2 Years Experience Compulsory.
• Type: Outbound
• Languages: Telugu, Kannada, Hindi, English

Compensation

Salary: ₹35,000 – ₹40,000 per month, based on skills and experience.

Job details

• Job location: Hebbal, Bengaluru, Karnataka
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Employment type: Full time
• Shift: 9:30 AM - 6:30 PM | Monday to Saturday
• Openings: 5
• Work mode: On-site

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