Trainer - Bengali

Talent Axiss wants to bring on a Trainer - Bengali for its Devinagar, Bengaluru team. There are 2 open positions. You can earn up to ₹20,000/month.

Employer’s description

Process Trainer For Our Process - Inbound Or Outbound. 1 - 2 Years Experience Compulsory. | Languages : English, Bengali

Pay and perks

Salary: ₹18,000 – ₹20,000 per month, based on skills and experience.

Requirements

• 1–2 years of relevant experience
• Minimum qualification: 12th Pass
• Comfortable with Bengali, English
• Good English
• 1 - 2 Years Experience Compulsory.
• Languages: English, Bengali
• Someone calm under pressure and polite

Key responsibilities

• Handle inbound and outbound customer calls, chats or emails
• Escalate complex cases to the right team within the SLA.
• You'll follow call scripts and update customers on ticket status.
• You will meet quality, call-handling and satisfaction targets.
• Resolve queries and complaints with patience and accuracy
• Identify upsell opportunities where relevant

Job details

• Location: Devinagar, Bengaluru, Karnataka
• Vacancies: 2
• Job type: Full time
• Work type: Office-based
• Timings: 9:30 AM - 6:30 PM | Monday to Saturday
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday

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