Telecaller

Start your next role as a Telecaller with Talent Matrix placement consultancy in Kanadia road, Indore. Salary is up to ₹18,000/month.

Note from the employer

Initiate Or Receive Calls To Promote Products, Generate Leads, Provide Customer Support, And Resolve Inquiries. Assess Customer Needs, Pitch Appropriate Offerings, And Transfer Qualified Leads To The Sales Team. Record All Call Details And Maintain Accurate Customer Databases Using Crm Software. 1 - 2 Years Experience Compulsory. | Type : Outbound, Inbound, Mutual Funds | Marketing | Languages : Hindi, English | Preferred Experience In : Real Estate

Day-to-day work

As a Telecaller, your work will include:

• Identify upsell opportunities where relevant
• Escalate complex cases to the right team within the SLA
• You will handle inbound and outbound customer calls, chats or emails.
• Meet quality, call-handling and satisfaction targets
• Log every interaction and its outcome in the support system

Compensation

Salary: ₹15,000 – ₹18,000 per month, based on skills and experience.

Requirements

• 1 to 2 years of experience in a similar role
• Education: Graduate
• Good knowledge of English, Hindi, Inbound, Marketing, Mutual Funds, Outbound and Real Estate
• Female Only
• Good English
• 1 - 2 Years Experience Compulsory.
• Type: Outbound, Inbound, Mutual Funds
• Marketing
• Languages: Hindi, English
• Preferred Experience In: Real Estate

Job at a glance

• Location: Kanadia road, Indore, Madhya Pradesh
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Shift: 11:00AM - 8:00 PM | Monday to Saturday
• Work type: Office-based
• Openings: 1
• Employment type: Full time

If this job suits you, apply now — shortlisted candidates will be contacted by Talent Matrix placement consultancy.