Shift Incharge

Talent Tales Private Limited has an opening for a Shift Incharge based in Adayar, Chennai. Salary is up to ₹25,000/month. The team is filling 2 vacancies.

In the employer’s words

Lead And Motivate Teams To Achieve Operational Targets And Objectives. Manage Workflows, Assign Tasks, And Ensure Quality Standards Are Maintained. Analyze Performance Metrics And Implement Strategies To Improve Productivity. More Than 2 Years Experience Compulsory. | Languages : Hindi, English, Tamil

Roles and responsibilities

• You'll identify upsell opportunities where relevant.
• Handle inbound and outbound customer calls, chats or emails
• Follow call scripts and update customers on ticket status.
• Meet quality, call-handling and satisfaction targets.
• You will resolve queries and complaints with patience and accuracy.

Skills and qualifications

• 2+ years of experience in a similar role
• 12th Pass or equivalent
• Good knowledge of English, Hindi and Tamil
• Male Only
• Basic English
• More Than 2 Years Experience Compulsory.
• Languages: Hindi, English, Tamil
• A patient, calm under pressure attitude

What you get

Salary: ₹22,000 – ₹25,000 per month, based on skills and experience.

Quick facts

• Location: Adayar, Chennai, Tamil Nadu
• Work mode: Work from office
• Openings: 2
• Employment type: Full time
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Working hours: 9:30 AM - 6:30 PM | Monday to Saturday

Apply today and take the next step in your career with Talent Tales Private Limited.