Field Officer

Talentcorp Solutions Private Limited is hiring a Field Officer in Chakan, Pune. The pay goes up to ₹30,000/month. There are 10 open positions.

Employer’s description

Talentcorp Solutions Pvt. Ltd. Is Hiring A Field Officer(Contract Supervisor) For Managing Field Operations, Client Visits, And Workforce Coordination Across Chakan, Karegaon, And Talegaon. The Role Includes Employee Support, Attendance Monitoring, Joining Coordination, And Maintaining Field Reports And. 1 - 2 Years Experience Compulsory. | Languages : Marathi, Hindi, English

Compensation

Compensation: ₹20,000 – ₹30,000 per month.

Eligibility

• 1–2 years of relevant experience
• 12th Pass or equivalent
• Skills: English, Hindi, Marathi
• Male Only
• Basic English
• 1 - 2 Years Experience Compulsory.
• Languages: Marathi, Hindi, English
• You are patient and customer-first

Key responsibilities

Your main tasks will be to:

• Follow call scripts and update customers on ticket status
• You will identify upsell opportunities where relevant.
• Handle inbound and outbound customer calls, chats or emails
• Log every interaction and its outcome in the support system
• Resolve queries and complaints with patience and accuracy
• Escalate complex cases to the right team within the SLA

Job at a glance

• Job location: Chakan, Pune, Maharashtra
• Job type: Full time
• Vacancies: 10
• Working hours: 9:30 AM - 6:30 PM | Monday to Saturday
• Work mode: Work from office
• Interview timings: 11:00 AM - 5:00 PM | Monday to Saturday

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