Field Exe North Kolkatta Collection

Join Tanishq And Tithi Services as a Field Exe North Kolkatta Collection in Dum Dum Road, Kolkata. There are 2 open positions. You can earn up to ₹18,000/month.

Note from the employer

Required Experienced Field Executive For Card Recovery Process For Kolkatta. 1 - 2 Years Experience Compulsory. | Languages : English, Hindi

Salary

The salary for this role is ₹15,000 – ₹18,000 per month.

Who can apply

• 1–2 years of relevant experience
• Education: 12th Pass
• Comfortable with English, Hindi
• Male Only
• No English required
• 1 - 2 Years Experience Compulsory.
• Languages: English, Hindi
• A customer-first, patient attitude

Roles and responsibilities

Your main tasks will be to:

• You will escalate complex cases to the right team within the SLA.
• You will meet quality, call-handling and satisfaction targets.
• You will follow call scripts and update customers on ticket status.
• Identify upsell opportunities where relevant.
• Handle inbound and outbound customer calls, chats or emails
• Resolve queries and complaints with patience and accuracy.

Job at a glance

• Location: Dum Dum Road, Kolkata, West Bengal
• Openings: 2
• Interview timings: 11:00 am - 4:00pm | Monday to Saturday
• Work type: Office-based
• Job type: Full time
• Shift: 09:30 am - 6:30pm | Monday to Saturday

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