Field Collection Executive

Tanmay Micro Finance Foundation is hiring a Field Collection Executive in Paharia, Varanasi. The pay goes up to ₹15,000/month. 5 candidates will be hired for this role.

Note from the employer

Contact Individuals Or Businesses To Recover Overdue Payments And Resolve Disputes. Negotiate Repayment Terms That Align With Organizational Policies. Maintain Records Of Collections And Prepare Reports For Management. More Than 2 Years Experience Compulsory.

Your responsibilities

• Resolve queries and complaints with patience and accuracy
• Identify upsell opportunities where relevant
• Follow call scripts and update customers on ticket status
• Handle inbound and outbound customer calls, chats or emails

Salary and benefits

The salary for this role is ₹12,000 – ₹15,000 per month.

Candidate profile

• At least 2 years of relevant experience
• Graduate or equivalent
• Good knowledge of Active listening, Complaint handling, Typing speed and Hindi and English
• Good English
• More Than 2 Years Experience Compulsory.
• A polite, patient attitude

Job at a glance

• Location: Paharia, Varanasi, Uttar Pradesh
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Shift: 9:30 AM - 6:30 PM | Monday to Saturday
• Vacancies: 5
• Work mode: On-site
• Employment type: Full time

Interested? Apply now on BetterJobs with your resume — Tanmay Micro Finance Foundation reviews applications regularly.