Supervisor

A new Supervisor role is open at Tanpure Associate, Kalpana Nagar, Bhopal. Freshers can apply. You can earn up to ₹12,000/month.

Note from the employer

Lead And Motivate Teams To Achieve Operational Targets And Objectives. Manage Workflows, Assign Tasks, And Ensure Quality Standards Are Maintained. Analyze Performance Metrics And Implement Strategies To Improve Productivity.

Day-to-day work

• You'll escalate complex cases to the right team within the SLA.
• Follow call scripts and update customers on ticket status
• Identify upsell opportunities where relevant
• Log every interaction and its outcome in the support system.
• Handle inbound and outbound customer calls, chats or emails
• You will resolve queries and complaints with patience and accuracy.

Who can apply

• Freshers are welcome to apply
• Education: 12th Pass
• Comfortable with CRM tools, Typing speed, Verbal communication, Hindi and English
• Basic English
• Freshers can apply

Compensation

Compensation: ₹10,000 – ₹12,000 per month.

Job at a glance

• Work location: Kalpana Nagar, Bhopal, Madhya Pradesh
• Timings: 9:30 AM - 6:30 PM | Monday to Saturday
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Job type: Full time
• Work type: Work from office
• Vacancies: 1

Interested? Apply now on BetterJobs with your resume — Tanpure Associate reviews applications regularly.