Ecommerce Account Manager

Tanu Creations has an opening for an Ecommerce Account Manager based in New Sanganer Road, Jaipur. The team is filling 2 vacancies. You can earn up to ₹25,000/month.

Note from the employer

Build And Maintain Strong Relationships With Clients To Ensure Satisfaction And Retention. Provide Solutions To Client Challenges And Maximize Account Value. Monitor Account Performance And Prepare Regular Progress Reports For Stakeholders. More Than 2 Years Experience Compulsory. | Basic Excel, Advanced Excel | Skills Needed : Computer

Salary

The salary for this role is ₹15,000 – ₹25,000 per month.

Your responsibilities

• Escalate complex cases to the right team within the SLA
• Meet quality, call-handling and satisfaction targets
• Log every interaction and its outcome in the support system
• You'll handle inbound and outbound customer calls, chats or emails.

What we are looking for

• At least 2 years of relevant experience
• Graduate or equivalent
• Good knowledge of Advanced Excel, Basic Excel and Computer
• Good English
• More Than 2 Years Experience Compulsory.
• Basic Excel, Advanced Excel
• Skills Needed: Computer
• You are polite and calm under pressure

Quick facts

• Job location: New Sanganer Road, Jaipur, Rajasthan
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Work type: Office-based
• Employment type: Full time
• Working hours: 9:00 AM - 6:00 PM | Monday to Saturday
• Openings: 2

If this job suits you, apply now — shortlisted candidates will be contacted by Tanu Creations.