Operation Manager

Join Tanuj Cargo Services as an Operation Manager in Kompally, Hyderabad. You can earn up to ₹30,000/month.

Employer’s description

Lead And Motivate Teams To Achieve Operational Targets And Objectives. Manage Workflows, Assign Tasks, And Ensure Quality Standards Are Maintained. Analyze Performance Metrics And Implement Strategies To Improve Productivity. More Than 2 Years Experience Compulsory. | Basic Excel, Advanced Excel | Skills Needed : Computer

Candidate profile

• 2+ years of experience in a similar role
• Education: 12th Pass
• Good knowledge of Advanced Excel, Basic Excel and Computer
• Male Only
• Basic English
• More Than 2 Years Experience Compulsory.
• Basic Excel, Advanced Excel
• Skills Needed: Computer
• Someone calm under pressure and customer-first

Your responsibilities

• Follow call scripts and update customers on ticket status
• Identify upsell opportunities where relevant
• Resolve queries and complaints with patience and accuracy
• Log every interaction and its outcome in the support system
• Escalate complex cases to the right team within the SLA

Pay and perks

Salary: ₹24,000 – ₹30,000 per month, based on skills and experience.

Job details

• Job location: Kompally, Hyderabad, Telangana
• Employment type: Full time
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Timings: 9:30 AM - 6:30 PM | Monday to Saturday
• Vacancies: 1
• Work mode: On-site

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