Telecaller

Tanvi Bio Chemical Pvt. Ltd. has an opening for a Telecaller based in Mavdi, Rajkot. 6 candidates will be hired for this role. The pay goes up to ₹10,000/month.

Employer’s description

Make Or Receive Calls To Assist Customers With Inquiries, Complaints, Or Purchases. Maintain Detailed Records Of Interactions And Escalate Unresolved Issues. Deliver Excellent Customer Service While Meeting Performance Metrics. 1 - 2 Years Experience Compulsory.

Salary and benefits

You will be paid ₹10,000 per month.

Eligibility

• 1–2 years of relevant experience
• Minimum qualification: 12th Pass
• Good knowledge of CRM tools, Complaint handling, Verbal communication and Hindi and English
• Female Only
• Basic English
• 1 - 2 Years Experience Compulsory.
• A polite, patient attitude

Your responsibilities

As a Telecaller, your work will include:

• You will identify upsell opportunities where relevant.
• Escalate complex cases to the right team within the SLA
• You will handle inbound and outbound customer calls, chats or emails.
• Resolve queries and complaints with patience and accuracy

Job at a glance

• Location: Mavdi, Rajkot, Gujarat
• Job type: Full time
• Work mode: On-site
• Vacancies: 6
• Timings: 9:30 AM - 6:30 PM | Monday to Saturday
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday

Ready to start? Upload your resume and apply to Tanvi Bio Chemical Pvt. Ltd. today.