Telecaller

Join Tapasya Educational Institutions Private Limited as a Telecaller in Hulimavu, Bengaluru. There are 4 open positions. Salary is up to ₹18,000/month.

In the employer’s words

Job Description:Make Outbound Calls To Prospective Students And Parents To Provide Information About Courses And Admissions.Handle Inbound Calls And Respond To Queries In A Professional Manner.Follow Up With Leads And Maintain Proper Records Of Calls And Responses.Explain Course Details, Fee Structure, And Admission Process Clearly. Languages : English

What we are looking for

• Ideal for freshers starting their career
• Minimum qualification: Graduate
• Comfortable with English
• Female Only
• Good English
• Freshers can apply
• Languages: English
• Someone customer-first and patient

Key responsibilities

Here is what a typical day looks like:

• Handle inbound and outbound customer calls, chats or emails
• Resolve queries and complaints with patience and accuracy
• Log every interaction and its outcome in the support system
• You'll escalate complex cases to the right team within the SLA.
• Follow call scripts and update customers on ticket status
• Identify upsell opportunities where relevant

Pay and perks

The salary for this role is ₹16,000 – ₹18,000 per month.

Position details

• Work location: Hulimavu, Bengaluru, Karnataka
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Job type: Full time
• Work type: Office-based
• Openings: 4
• Working hours: 9:30 AM - 6:30 PM | Monday to Saturday

If this job suits you, apply now — shortlisted candidates will be contacted by Tapasya Educational Institutions Private Limited.