Semi Voice Process

Tarasakthi Consultancy Private Limited wants to bring on a Semi Voice Process for its T.Nagar, Chennai team. Salary is up to ₹15,000/month. Freshers can apply. There are 7 open positions.

Note from the employer

Handle Customer Calls, Emails, And Chats. Update Customer Details In The System. Maintain Accurate Records. Basic English & Computer Knowledge Required. Languages : English, Tamil

Compensation

Compensation: ₹13,000 – ₹15,000 per month.

What we are looking for

• No prior experience needed — freshers can apply
• 12th Pass or equivalent
• Comfortable with English, Tamil
• Female Only
• Basic English
• Freshers can apply
• Languages: English, Tamil
• A polite, customer-first attitude

What you will do

As a Semi Voice Process, your work will include:

• You'll identify upsell opportunities where relevant.
• Handle inbound and outbound customer calls, chats or emails
• Resolve queries and complaints with patience and accuracy
• Meet quality, call-handling and satisfaction targets
• You'll follow call scripts and update customers on ticket status.
• Log every interaction and its outcome in the support system

Job at a glance

• Work location: T.Nagar, Chennai, Tamil Nadu
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Job type: Full time
• Working hours: 9.45 AM - 6.00 PM | Monday to Saturday
• Openings: 7
• Work mode: On-site

Interested? Apply now on BetterJobs with your resume — Tarasakthi Consultancy Private Limited reviews applications regularly.