Customer Care & Operations Executi...

Tarot With Sakshi is hiring a Customer Care & Operations Executi... in Sector 19 - Gurgaon, Delhi. You can earn up to ₹35,000/month. The team is filling 2 vacancies.

In the employer’s words

Cod Order Confirmation Calls , Ndr/Rto Parcel Calls, Cancellation Prevention Calls, Customer Support On Call & Whatsapp Explaining Orders/Products To Customers, Coordination With Logistics Team. 1 - 2 Years Experience Compulsory. | Type : Inbound, Outbound | Languages : Hindi, English

Key responsibilities

As a Customer Care & Operations Executi..., your work will include:

• Meet quality, call-handling and satisfaction targets
• You'll log every interaction and its outcome in the support system.
• Handle inbound and outbound customer calls, chats or emails
• Escalate complex cases to the right team within the SLA
• You will follow call scripts and update customers on ticket status.
• Identify upsell opportunities where relevant

Salary and benefits

Salary: ₹22,500 – ₹35,000 per month, based on skills and experience.

Candidate profile

• 1 to 2 years of experience in a similar role
• 12th Pass or equivalent
• Skills: English, Hindi, Inbound, Outbound
• Female Only
• Good English
• 1 - 2 Years Experience Compulsory.
• Type: Inbound, Outbound
• Languages: Hindi, English
• A patient, calm under pressure attitude

Position details

• Work location: Sector 19 - Gurgaon, Delhi, Delhi
• Employment type: Full time
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Vacancies: 2
• Work mode: Work from office
• Timings: 9:00 AM - 7:00 PM | Monday to Saturday

Interested? Apply now on BetterJobs with your resume — Tarot With Sakshi reviews applications regularly.