E-Commerce & Operations Executive

Join Tarot With Sakshi as an E-Commerce & Operations Executive in Sector 19 - Gurgaon, Delhi. The pay goes up to ₹25,000/month.

Note from the employer

We Are Looking For A Detail-Oriented And Responsible Operations Executive To Manage Day-To-Day Office Operations, Product Logistics, And E-Commerce Coordination. The Ideal Candidate Should Be Proactive, Organized, And Comfortable Handling Logistics Platforms Like Shiprocket And Customer Queries.________________________________________. More Than 2 Years Experience Compulsory. | Languages : Hindi, English

Compensation

Salary: ₹20,000 – ₹25,000 per month, based on skills and experience.

Key responsibilities

As an E-Commerce & Operations Executive, your work will include:

• Handle inbound and outbound customer calls, chats or emails
• Resolve queries and complaints with patience and accuracy
• Meet quality, call-handling and satisfaction targets
• Escalate complex cases to the right team within the SLA
• Log every interaction and its outcome in the support system
• Identify upsell opportunities where relevant

Who can apply

• 2+ years of experience in a similar role
• Minimum qualification: Graduate
• Skills: English, Hindi
• Good English
• More Than 2 Years Experience Compulsory.
• Languages: Hindi, English
• A customer-first, calm under pressure attitude

Job details

• Location: Sector 19 - Gurgaon, Delhi, Delhi
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Employment type: Full time
• Working hours: 9AM - 7PM | Monday to Saturday
• Openings: 1
• Work type: Work from office

Interested? Apply now on BetterJobs with your resume — Tarot With Sakshi reviews applications regularly.